top of page

Moniqa.eu Privacy Policy

Effective from: 06/07/2025 

1. Please read carefully
Moniqa.eu cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how moniqa.eu collects, uses, and shares your Personal Information ("PI"), as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to Moniqa.eu users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all Moniqa services, including the website. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Before accessing or using our Services, please read this policy and make sure you fully understand our practices about your Personal Information.  If you read and fully understand this Privacy Policy and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact moniqa.contact@gmail.com

2. What ‘Personal Information’ do we collect?
2.1. User information:
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and other sources. Here are the types of Personal Information we collect about you:

  1. Information you provide us. When you register for Moniqa.eu services, sign up for any events, subscribe to blog(s) or newsletter(s); and/or when you contact us directly by any communication channel (e.g., phone, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).

  2. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

  3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns. To provide our Services, we collect Personal Information about our Users.

 
 

3. Why do we collect such ‘Personal Information’
We use your Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);

  5. To help us to update, expand and analyze our records to identify new customers;

  6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  7. To analyze our performance and marketing activities;

  8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

  9. To provide you with professional assistance.

  10. To enhance our data security and fraud prevention capabilities; and

  11. To comply with any applicable laws and regulations. 


We use your Personal Information for the purposes set out in Section 3 where:

  1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);

  2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

  3. Our use of your Personal Information is necessary to support legitimate interests and business purposes, provided it is conducted in a way that is proportionate and that respects your privacy rights.
     

We use the Personal Information we collect about you to provide our services and make them better and safer.
 
We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.

4. How we share your ‘Personal Information’
We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:
4.1. Third Party Service Providers: 
Moniqa has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).
 
In case that Wix shares personal data with a Third Party Service Provider that provides AI services, Wix will ensure that the Third Party Service Provider is under a contractual obligation not to use the data in order to train or improve its AI models.

We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.
​
The Personal Information may be shared solely following this policy.
4.2. Law Enforcement, Legal Requests and Duties:
Moniqa.eu may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy under a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
4.3. Protecting Rights and Safety:
Moniqa.eu may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Moniqa, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
4.4. Moniqa Subsidiaries and Affiliated Companies:
We may share your Personal Information internally within our family of companies for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Wix.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services.
Sharing Personal Information by Moniqa subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.
4.5. In connection with a change in corporate control:
In addition, should Moniqa or any of its affiliates undergo any change in control, including using merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
4.6. Upon Your Further Direction:
The Moniqa Services enable you, through different techniques, to engage and procure various third party services, products and tools for enhancing your web or mobile sites, including, without limitation, applications and widgets offered to you by third parties through the  Website (including the App Market), eCommerce payment providers, third party designers who may assist you with your website, etc. (collectively, “Third Party Services”). If you choose to engage with such Third Party Services, they may have access to and process Personal Information of your Users-of-Users collected through your web or mobile sites. For example:
 
a) Framed Pages: our Services may enable you to integrate Third Party Services directly into your web or mobile sites, such as via page framing techniques to serve content to or from Third Party Services  or other parties (“Frames”). In these circumstances, the Third Party Services may collect Personal Information from your Users-of-Users.
 
b) App Market Developers: We allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the  App Market (“Third Party App(s)”) to Users, which you may integrate into your web or mobile sites. Each Third Party Developer is bound by the  App Market Partner Agreement, which, among other things, restricts how such developers may access, store, share, and use the Personal Information you and/or your Users-of-Users provide to them.
 
c) Social Media Features: Our Services may enable you to integrate certain Social Media features, widgets, and single sign-on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) into your web or mobile sites. These Social Media Features may collect certain Personal Information from your Users-of-Users, such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a third party or directly on our Services.
 
Please note that in the examples listed above in this Section 4.6, Moniqa merely acts as an intermediary platform allowing you to procure the services of such Third Party Services (including, but not limited to, Third Party Developers, Third Party Apps and Social Media Features) with which you are interacting directly, and at your discretion. In this respect, Wix acts as a service provider to you, disclosing information to the Third Party Services on your behalf. Moniqa will share your Users-of-Users’ Personal Information with Third Parties Services only upon your direction or with your permission and is not, and shall not be, in any way responsible for such Third Party Services processing of such Personal Information, or liable with respect thereto.
 
Moniqa does not control and is not responsible for the actions or policies of any Third Party Service, and your use of any Third Party Service is at your own risk. We encourage you to review any privacy policy accompanying a Third Party Service and ask such Third Party Service for any clarifications you may need before deciding to install and/or use their services.

bottom of page